Typeform
Create beautiful, interactive forms with no coding needed.
What is Typeform?
Try TypeformTypeform is a no-code form builder for creating interactive, conversation-style customer satisfaction surveys and other feedback forms. Start with a template, customize branding and the respondent experience, and deploy surveys across web, email, or in-app triggers. Use conditional logic for deeper follow-ups and connect responses to tools like Google Sheets, your CRM, or Slack via integrations.
What is Typeform used for?
Typeform helps you collect structured feedback with interactive surveys and forms, including customer satisfaction (CSAT) surveys that combine rating scales with open-ended questions. You can use it to capture how customers feel about your product, service, and support at key touchpoints.
Can I customize Typeform templates without writing code?
Yes. You can customize branding (such as text, colors, and logos) and adjust the respondent experience by pacing questions, addressing people by name, and adapting the flow based on what they share.
Does Typeform support a smooth, mobile-friendly survey experience?
Typeform templates are built to work on every device, keeping the form experience smooth as people answer from different screen sizes.
How do conditional questions and question flow work in Typeform?
Typeform uses conditional logic to follow up based on responses, so low scores can trigger questions that help identify what went wrong, while high scores can capture what’s working. The one-question-at-a-time format and pacing controls also help keep responses engaging and easy to complete.
How can I send and route survey responses to my tools?
You can deploy surveys after purchases, support interactions, or at regular intervals through email or in-app triggers. Responses can flow into tools such as Google Sheets, your CRM, or Slack through integrations, giving your team real-time visibility into customer sentiment.
How do I get started with Typeform templates for customer feedback?
Typeform provides access to 3,000+ templates, including a customer satisfaction survey template that’s designed for measuring satisfaction over time. If you can’t find the right template, you can describe what you want to collect and Typeform can generate a form based on your intent.