Referral Factory
Build, automate, and track referral programs easily.
What is Referral Factory?
Try Referral FactoryReferral Factory is referral program software that helps businesses build, launch, and scale a high-performing customer referral (and partner) growth channel. It includes branded referral pages and journeys, simple tracking, automated or manual reward issuing, and deep integrations with systems like HubSpot, Stripe, Salesforce, and more. Built for teams that want operational control, reporting, and enterprise-ready security.
What does Referral Factory do for your referral marketing?
It gives you everything you need to create referral experiences, generate referral links and codes, promote your program with widgets and emails, track referrals through qualification and reward status, and issue rewards automatically or via approval workflows. The goal is to turn referrals into a managed acquisition channel, not just a one-off campaign.
Can I build branded referral journeys without developers?
Yes. You can create enterprise-level branded referral journeys with advanced builder tools, hosted experiences, and custom HTML pages, plus invite flows that match your brand. It’s designed to let marketing and operations teams launch and manage programs without stitching together separate tools.
How does referral tracking work from first share to rewards?
Referral Factory helps preserve attribution from the referrer to the referred customer, then qualify referrals using payments, CRM stages, APIs, webhooks, or automation. You can also prevent fraud and track reward status in one workflow, so you can see qualified referrals, rewards due, and conversion signals before scaling.
What integrations can I connect to for CRM, payments, and automation?
Referral Factory supports deep integrations with HubSpot, Salesforce, Braze, Stripe, custom-built CRMs, APIs, and webhooks. The platform is also built for 50+ tools, so referral tracking, qualification, and reward events can flow through your existing stack.
What kinds of rewards are available, and can rewards be automated?
You can offer cash rewards, gift cards, Stripe credits, coupons and discounts, points or tokens, and custom rewards. Rewards can be issued manually or automatically, with workflow steps like referral approval, syncing (for example via Stripe events), and reward issuance.
Is Referral Factory secure and compliant for enterprise teams?
Yes. It includes enterprise-grade security and lists SOC 2, ISO 27001, and GDPR compliance, with EU data hosting. It’s positioned for brands that need trust, compliance, and operational control over their referral programs.