Referral Factory
Referral Factory is a comprehensive referral marketing software that enables businesses to create, automate, and track customized referral and rewards programs. Its integrations, AI matching, and no-code tools make it ideal for driving growth through customer and affiliate referrals.
What problem does Referral Factory solve?
Referral Factory provides a no-code platform to build, automate, and scale customer referral and affiliate programs—without engineers. It helps you create branded referral experiences, track referrals, issue rewards, and integrate with your existing tools.
How easy is it to learn and use Referral Factory?
It’s designed for non-developers. Use the no-code drag-and-drop builder or upload HTML pages, with templates and customizable referral journeys. You’ll also get help resources, onboarding, and live support.
What are the pricing plans for Referral Factory?
- Starter: $95/month for up to 500 participants
- Basic: $200/month for up to 20,000 participants (includes a “Powered by Referral Factory” badge)
- Pro: $400/month, white-labeled
- Enterprise: $1,000/month
- 20% discount on annual billing
- 15-day free trial available
- No long-term commitment; month-to-month by default
Can I create both customer and affiliate referral programs?
Yes. Referral Factory supports both customer referral programs and affiliate programs, with AI-powered matching to connect with creators and partners.
Can I run double-sided referral programs (rewarding both parties)?
Yes. The platform supports multiple referral types, including double-sided programs, and rewards can be issued automatically when referrals convert through integrated tools.
What APIs and integrations does Referral Factory offer?
Referral Factory integrates with 50+ tools (e.g., Stripe, HubSpot, Intercom, Salesforce, Zapier, Make, Monday, Pipedrive, Service Titan, Tremendous, PayPal, and more). It also provides a full REST API and webhooks for turnkey automation.
What rewards does Referral Factory offer?
Rewards are flexible and can include PayPal cash payouts, gift cards, Stripe credits/coupons, tokens, commissions, discounts, swag, and more—supporting multiple currencies.
How customizable are the referral journeys?
Extremely. You get a full-page editor for both referrers and invitees, a drag-and-drop email editor for notifications, and options to create personalized, brand-matched experiences with rules and dynamic content.
How many languages can I build referral programs in?
Up to 24 languages. Examples include English, Spanish, German, Bengali, Chinese, French, Turkish, Japanese, Hindi, Arabic, Russian, and more.
What time zones does Referral Factory offer customer support?
Live chat is available about 18 hours per day across American and European time zones. Includes free onboarding, option for video calls, a Help Guide, and developer documentation for API usage.
What makes Referral Factory different?
It’s a marketers-built, no-code referral engine designed to drive quality growth. Highlights include no-code integrations, end-to-end brand customization, AI-powered affiliate matching, and a focus on turning referrals into real results rather than just more clicks.